Website Rescue
Website Rescue is the failed-build entry point. We contain risk first, write the fix list, lock scope, and ship recovery in stages with proof before cutover.
Quick specs
Entry point and scopeIf the scope cannot be met, the final milestone is refunded. Bugs found in the first 30 days are fixed at no cost.
How rescue works
Containment first. Repair second. Cutover last.Every move lowers risk before the next one. No generic retainer process. Just the steps needed to make the build safe and shippable again.
Confirm the failed-build path
We confirm what failed, what is at risk, and whether rescue is the right start. You get a yes or no before repair work begins.
Triage and scope lock
We gather access, capture logs, and write the contained fix list. That list locks the scope and the price.
Safe fixes in stages
Repairs happen on staging or in a safe recovery path. Production stays protected until each agreed stage is verified.
Proof then cutover
We deliver screenshots, logs, and smoke tests. Cutover only happens after you see that the agreed scope works.
What you can expect
Low-risk start, clear proof, clean ownershipLow-risk starting point
The first move is containment and diagnosis, not a big open-ended contract. That keeps the start small and legible.
Proof you can review
Before cutover, you see the agreed fix list working through screenshots, logs, smoke tests, and a clear handoff record.
Ownership stays with you
Access, backups, change notes, and credentials are handed back cleanly. Rescue does not create lock-in.
Pricing guardrails
Rescues stay inside a fixed scopeMost rescues land between $2,000 and $5,000. Scope, proof steps, and cutover rules are written before work begins.
- URL and access review with failure notes.
- Written scope with a fixed price before repair.
- If scope is missed, final milestone is refunded.
- Scope locked from the triage list; no creep.
- Change log, backups, and smoke tests on handoff.
- 30 day post-launch bug window at no cost.
- Security and performance tightening after rescue.
- Separate quote and schedule before starting.
- Full ownership and credentials handed back.
Risk containment
Low-risk rules written up frontThese rules are visible before you sign. They apply to every rescue.
30 day bug window
Any bug tied to the agreed scope is fixed at no cost inside the first 30 days after launch.
Scope miss refund
If the signed scope is not met, the final milestone is refunded so you are not paying for undone work.
Out-of-scope flagged same day
Any out-of-scope item is flagged the day it is spotted with cost and timeline. No hidden add-ons.
After launch support
Ownership stays with your teamYou keep the site, the access, and the repair record. If you need more help later, it stays on demand.
Clean handoff
You get the fix list, change log, backups, and access notes. Nothing is held back behind a retainer.
On-demand follow-up
If you need more work after rescue, you send a task, get a quote, approve it, and we ship it. No standing contract required.
No forced rebuild
If rescue solves the problem, we stop there. If the safer next move is a rebuild, that is quoted as a separate stage.
