FunkProductions' FAQ Page

The features on your website should help your business goals.

• If you want more people to find you, we can use SEO.
• If you need better customer interactions, we can add forms and chat tools.
• We also help you save time with automated processes.
• From making your brand look good online to making it easy for customers to buy from you, we create features that help your business succeed.

To make your website easy for everyone to use, focus on these things:

• Clear Navigation: Make it simple to find things on your site.
• Simple Layout: Keep your design clean and not too busy.
• Fast Loading: Make sure your pages load quickly.
• Mobile-Friendly: Your website should look good on phones too.
• Accessible: Make sure everyone, including people with disabilities, can use your site.
• Easy Forms: Make forms simple to fill out and easy to find.

Yes, you can sell things on your website. We can add:

• Shopping Carts: So people can add items and check out.
• Product Catalogs: To show all the things you sell.
• Payment Gateways: To take payments safely.

Web design is about making your website both good-looking and useful. Yes, we can connect your website with other tools and services like:

• Social Media: So you can link your site to Facebook, Instagram, or Twitter.
• E-commerce Platforms: Like Shopify or WooCommerce to help you sell online.
• Analytics Tools: To see how well your website is doing.

Yes, we’ll make sure your website works great on phones and tablets, giving all your visitors a good experience no matter what device they use.

Yes, you can see design options and samples before we finalize your website. We provide:

• Design Samples: Different styles to choose from.
• Review Options: You get to pick what you like best.
• Feedback Opportunities: Your input helps shape the final design.

You will have a lot of control over your website's design and layout. You can:

• Choose Colors and Fonts: Pick the styles you like.
• Provide Graphics: Use your own images and logos.
• Customize Layouts: Decide how you want your site to look and feel.

Yes, you can provide your own graphics and images. This helps:

• Personalize Your Site: Make it look unique to your brand.
• Ensure Quality: Use high-quality images that represent your business.
• Maintain Consistency: Keep your branding consistent across all platforms.

Your website can be as unique as you want. Here’s how:

• Template-Based: If you have a lower budget, we can use a template that still looks professional.
• Custom Design: If you have a higher budget, we can create a custom design just for you.

Yes, we can meet your specific design needs. This includes:

• Custom Fonts: Use the fonts you like.
• Color Schemes: Match your brand colors.
• Unique Layouts: Create a layout that fits your vision.

You don’t need to be a tech expert to manage your website. We make it easy for you:

• Simple Tools: We give you tools that are easy to use.
• Training Provided: We’ll show you how to use everything.
• No Special Software Needed: Manage your site right from your web browser.

Yes, we can take care of everything technical:

• Hosting: We'll find a home for your website on the internet.
• Domain Registration: We'll help you choose and register your website’s address (domain).

We keep your website running smoothly:

• Regular Updates: We update your site with the latest technology.
• Maintenance: We fix any issues and make sure your site is always ready for visitors.

Absolutely! You can change your website anytime:

• Easy Updates: You can update text, photos, and more on your own.
• Support for Big Changes: Need something big changed? Just let us know, and we’ll help you out.

We make sure your website is fast and reliable:

• Speed Optimization: We use the latest techniques to make your website load quickly.
• Performance Monitoring: We keep an eye on your site to ensure it performs well.

Building your website can take different amounts of time, depending on what you need:

• Quick Projects: Small websites can be ready in just a week.
• Bigger Projects: Larger websites take longer, usually about a month, plus some extra time to make sure everything works great after launching.

We make sure you're involved every step of the way:

• Regular Updates: We'll keep you posted on our progress.
• Feedback Rounds: You'll have chances to look at the website and tell us what you think.
• Final Review: Before we launch, you'll get to approve everything.

You'll get your website once everything's perfect:

• After Design Approval: We finish building after you love the design.
• After Final Checks: We do a last check to make sure everything works.

Yes, we can give you a timeline:

• Initial Plan: Right after we understand what you need.
• Updates: We'll let you know how things are going as we build.

We keep in touch often to make sure you know what's happening:

• Regular Meetings: We can have calls or meetings to discuss progress.
• Email Updates: We'll also send updates and important info by email.

The cost of building a website depends on what you need:

• Simple Sites: Less expensive, great for small projects.
• Complex Sites: More expensive, but with lots of features.

We’re upfront about costs, so you won’t be surprised:

• Hosting Fees: For keeping your site on the web.
• Domain Fees: For your website’s address.
• Maintenance Plans: Optional, for keeping your site updated and running smoothly.

We make paying easy:

• Credit Cards: Fast and secure.
• Bank Transfers: Direct from your bank.
• PayPal: Convenient for online payments.
• Interac E-Transfer: Great for clients in Canada.

Yes, we can give you a detailed quote:

• Custom Quote: Based on your specific needs.
• Transparent Pricing: No hidden fees.

Our policies are clear and fair:

• Refunds: Available under certain conditions.
• Cancellations: You can cancel with notice, details in our contract.

We provide ongoing support to keep your website running smoothly:

• Help Desk: Reach out anytime you need help.
• Regular Check-Ins: We’ll check in to see how things are going.
• Updates and Fixes: We handle updates and fix any issues.

We keep your website up-to-date and secure:

• Security Updates: We make sure your site is safe.
• Performance Improvements: We keep your site running fast.
• New Features: We can add new features as your needs change.

Yes, we can manage your website for you:

• Content Updates: We can update your text and images.
• Technical Maintenance: We handle all the technical stuff.
• Regular Reports: We give you updates on how your site is doing.

We fix technical issues quickly:

• Fast Response: We respond quickly to fix problems.
• Expert Help: Our team knows how to solve any issue.
• Ongoing Monitoring: We keep an eye on your site to prevent problems.

We have a clear policy for fixing bugs:

• Immediate Attention: We fix bugs as soon as we find them.
• Thorough Checks: We test to make sure the fix works.
• Follow-Up: We check back to ensure everything is running smoothly.

We take security seriously and provide:

• Strong Protections: We use the latest security measures.
• Regular Updates: We keep your site and its data safe from threats.
• Secure Backups: We regularly back up your data to protect it from loss.

We protect your website with:

• Firewalls: To block unwanted access.
• Encryption: To keep your data safe.
• Constant Monitoring: To quickly spot and stop any suspicious activity.

Your privacy is important to us:

• Strict Privacy Policies: We only use your data as agreed.
• Data Protection: We safeguard your information.
• Confidentiality: We keep your information private and secure.

Yes, we ensure your website is PCI compliant:

• Secure Transactions: We protect card information during and after transactions.
• Compliance Checks: We regularly verify that your website meets all security standards.

We have a robust system for data safety:

• Regular Backups: We back up your data frequently.
• Quick Recovery: In case of data loss, we can restore your data fast.
• Secure Storage: Backups are kept in secure locations.

We help your website get noticed on search engines:

• Keyword Optimization: We find the best words to use so people can find you.
• Content Strategy: We plan what kind of information will attract visitors.
• Ongoing SEO: We keep improving your site to stay on top.

We make your website social media friendly:

• Social Links: We add links to your social media pages.
• Sharing Features: Visitors can share your content easily.
• Social Media Campaigns: We can help you run ads on platforms like Facebook and Instagram.

We use multiple ways to bring people to your site:

• SEO: Improving your site to rank well on search engines.
• Social Media: Using networks to spread the word.
• Email Marketing: Sending out newsletters to keep customers informed and engaged.

Yes, we set up tracking to see how your website is doing:

• Visitor Stats: See how many people visit your site.
• Behavior Tracking: Understand what visitors do on your site.
• Conversion Rates: Measure how many visitors become customers.

We give you tools to see your website's success:

• Performance Reports: Regular updates on how your site is performing.
• Feedback Analysis: Insights into what your customers think.
• Sales Data: Tracking how much your sales increase.

Yes, we can connect your website with other platforms:

• Social Media Integration: Connect with Facebook, Instagram, Twitter, etc.
• E-commerce Integration: Link with Shopify, WooCommerce, and other online stores.
• Tool Integration: Sync with tools like Salesforce or Mailchimp.

We manage the integration smoothly:

• Setup and Configuration: We set everything up for you.
• Seamless Linking: We ensure that all platforms work together without any issues.
• Ongoing Support: We provide continuous support to handle any changes or updates.

Absolutely, we tailor integrations to your needs:

• Custom Integrations: If you have specific tools or platforms in mind, we can set that up.
• Consultation and Advice: We help you choose the best platforms to integrate based on your business needs.

We make sure data flows smoothly between platforms:

• Data Syncing: Automatic updates between systems.
• Secure Data Transfer: Ensuring your data is safe during transfer.
• Efficiency Optimization: Making sure the integrations don’t slow down your website.

If any issues arise, we handle them quickly:

• Rapid Response: We fix problems as soon as they come up.
• Expert Troubleshooting: Our team has the know-how to solve complex issues.
• Preventive Measures: We also work to prevent future problems.

You keep ownership of your website and its content:

• Your Rights: You own all the content you provide.
• Our Work: You also own the website design we create for you, unless specified otherwise in our agreement.

We respect intellectual property rights:

• Legal Use: We only use content that we have rights to use or that you provide.
• Copyright Protection: We help protect your content from being used without permission.

If there’s a problem, we handle it professionally:

• Dispute Resolution: We try to solve any issues through negotiation first.
• Legal Action: If needed, legal actions are taken according to the law.

We keep your information safe:

• Privacy Policy: We have strong policies to protect your personal and business information.
• Secure Practices: We use secure methods to handle your data.
• NDA Option: We can sign a non-disclosure agreement if required.

We make sure your website meets legal standards:

• Compliance Checks: We regularly review your site to ensure it complies with the law.
• Updates on Laws: We keep you informed about any new regulations that might affect your website.
• Adjustments: We make necessary changes to keep your site compliant.

• Consultation: We talk to you to understand what you need your website to do.
• Cost-Saving: We help reduce unnecessary fees.
• Design Choices: We create multiple design mockups or wireframes for you to choose from.
• Content Management: Most of our websites are built using WordPress for ease of use and future manageability.

• Custom Builds: We design and code websites to meet specific needs.
• Ongoing Maintenance: We also update and add features as needed.
• Accessibility Standards: We ensure your site is accessible to all users.
• Client Focus: Our approach is tailored to each client's goals and needs.

• Assessment: We ask detailed questions to understand your requirements.
• Transparent Pricing: We provide a price quote based on this assessment.
• Contact Us: For a free quote, email us at contact@funkpd.com or fill out our online quiz.

• Flexible Interaction: Use Zoom meetings, video/audio messages, and instant messaging.
• Project Management: We ensure all communications are tracked and managed efficiently.

• Regular Updates: We provide ongoing updates and maintenance as part of our service plans.

• Stock Images: We source free images from sites like Unsplash and Pexels based on your input.

• Standard Features: Includes correct URL structures, sitemaps, and robots.txt.
• SEO Services: We also offer monthly SEO services to enhance your site's visibility.

• User-Friendly CMS: Simple updates like text, photos, and products can be done by you.
• Professional Help: For more complex changes, we offer support and tutorials.

• First Impressions: It represents your company online.
• Navigation and Appearance: Should be visually appealing and easy to navigate.

• Visibility: Shows potential customers who you are and what you do.
• Informational: Provides detailed information that goes beyond what is possible on a business card.