Triage intake
Included
- URL and access review with crash notes.
- Written scope with a fixed price before repair.
- If scope is missed, final milestone is refunded.
Website Rescue
Contain website failures before they spread
Rescues focus on containment, not growth. We confirm what is broken, lock the scope after triage, and ship a fixed-price recovery inside 3 to 7 days.
- Clear entry: Run the 5 minute Broken Site Check to confirm severity.
- Fixed price range: Most rescues land between $2,000 and $5,000 depending on severity.
- Locked scope: We freeze scope after triage and work only against that list.
If the scope cannot be met, the final milestone is refunded. Bugs found in the first 30 days are fixed at no cost.
How rescue works
Safety-first triage, proof, and cutover
Every move contains risk first. No retainer, no sales calls, just the steps needed to get the site stable.
5 minute Broken Site Check
Confirm what is broken and if a rescue is needed. You see severity and a yes or no on rescue before paying.
Triage and scope lock
We gather access, snapshot logs, and write a contained scope. That list locks and pricing fixes to it.
Safe fixes on staging
Repairs ship on staging or in Health Check mode. Nothing touches production until verified.
Proof then cutover
We deliver screenshots, logs, and smoke tests. Cutover only happens after you see proof.
Pricing guardrails
Rescues stay inside a fixed scope
Most rescues land between $2,000 and $5,000. Scope, tests, and cutover steps are written before work begins.
Website Rescue
$2,000 to $5,000
- Scope locked from the triage list; no creep.
- Change log, backups, and smoke tests on handoff.
- 30 day post-launch bug window at no cost.
Add-on hardening
Quoted
- Security and performance tightening after rescue.
- Separate quote and schedule before starting.
- Full ownership and credentials handed back.
Risk containment
What happens if something goes wrong
These rules are visible before you sign. They apply to every rescue.
30 day bug window
Any bug tied to the agreed scope is fixed at no cost inside the first 30 days after launch.
Scope miss refund
If the signed scope is not met, the final milestone is refunded so you are not paying for undone work.
Out-of-scope flagged same day
Any out-of-scope item is flagged the day it is spotted with cost and timeline. No hidden add-ons.
After launch support
On-demand help without a retainer
You only pay when you need help. No subscriptions, no drip emails.
On-demand support defined
You send a task by email. We quote it, you approve, we ship it. No meetings unless you ask for one.
Hourly rate
Most fixes run between $60 and $150 per hour based on stack complexity. Time is logged in quarter hour slices.
Response windows
Most requests are acknowledged same day. Urgent items get a response within four hours and a plan the same day.
Need a rescue without a sales call?
Run the Broken Site Check, read the findings, and start a fixed-price rescue when you are ready.