On-Demand Website Support

For those needing immediate fixes or updates with flexible support options, including one-off tasks with roll-over packages.

Quick Fixes, Done Right

Need a quick fix or an update? Our hourly support service is here to help.

At FunkPd, we specialize in WordPress updates and bug fixes to keep your site running smoothly. Our no-nonsense approach ensures that every task is handled with precision and speed.

Quick Specs:

  • Standard Support: Simple (plugin updates) - 1 hour
  • Premium Support: Moderate (modifications) - 5+ hours
  • Emergency Support: Complex (security) - 10 hours

We start with a free, 15-minute check to pinpoint specific issues, ensuring we address exactly what your site needs.

Learn More!
On Demand Support
On-Demand Website Support

Pricing and Support Tiers

01.

Basic Support

Our Quick Fix Package helps with fast WordPress fixes. You get one hour of expert help for $120. It's great for small, quick tasks on your site.

This package is perfect for small businesses. We can update plugins, change content, and do basic upkeep. It's best for simple, one-time jobs that need quick attention.


1 hour $120/hour
02.

Advanced Support

Our Advanced Support package is for bigger WordPress projects. You get 3 hours of expert help for $240 per hour. Any unused time saves for later use.

This package works well for more complex tasks. We can change your site's look, make it faster, or fix tricky issues. It's great for ongoing improvements to keep your site working its best.


3 hours, hours roll over $240/hour
03.

Critical Support

Our Critical Support package is for urgent WordPress needs. You get 5 hours of top-level help for $420 per hour. It's ready when you need fast, expert support.

This package is best for big businesses or important websites. We're here to help with any major site problems quickly. You can book our time in advance to be ready for anything.


5 hours, hours roll over $420/hour

For detailed inquiries or to initiate your support request, visit us at FunkPd.com

Don't Let Bugs Hold You Back

Don’t let small issues become big problems. Contact us for quick, reliable fixes.

Our Commitment to Excellence

Updating and optimizing websites isn’t just something we do—it’s what we excel at. At FunkPd, we’ve perfected the process to ensure every change is seamless and safe.

We take meticulous care with every update, performing detailed backups and rigorous testing. This zero-risk approach means your site remains stable and secure, no matter what. When you choose FunkPd, you’re choosing expertise and reliability that you can count on.

Discover More
widescreen graffiti artwork with a neo-noir comic book style, keeping a harmonious yet intricate design against a dark or black background. The panoramic urban scene should feature tall buildings with correct spellings of 'SEO', 'E-COMMERCE', 'RESPONSIVE DESIGN', 'ANALYTICS', infused with stylized characters and abstract designs in a balanced composition.

Why Choose FunkPd?

  • Transparent Support: We keep you informed at every step, ensuring no surprises.
  • Experienced Team: Our team has handled a wide range of website issues with expertise.
  • Quick Response: We address issues promptly to minimize downtime.
  • Cost-Effective Solutions: Tiered pricing ensures you get the best value for your needs.

Choose FunkPd for support that’s as robust and reliable as your business. Let’s keep your site running smoothly together.

Trusted by Industry Leaders

FunkPd, started by Nolan Phelps in 2017, focuses on web development for small to medium construction businesses.

Big companies like Minetek, Actiwork, and Fanquip trust us for their web needs. We create top-quality websites, improve SEO, set up e-commerce, manage social media, and provide ongoing support. Our packages range from Essentials ($1000) to Pro ($10,000-$35,000+), fitting every budget. Using our 8P method, we ensure top-notch, client-focused results.

With a 95%+ client retention rate, our skills include WordPress, Elementor, PHP, and advanced SEO tools. FunkPd combines technical know-how, creative design, and smart strategies to make websites that look amazing and work great.

Choose FunkPd to boost your online presence.

Transparent logo of "minetek" for (service) Website Design.
Logo of "actiwork" attached to (page) Get Visible!
ACTIWORK
Logo of "fanquip bikes" attached to (page) Get Visible!
FANQUIP

See why companies like Minetek, Actiwork, and Fanquip rely on FunkPd for their web development needs.
Our expertise transforms online presence, driving success for construction businesses worldwide.

Our Relentless 8P Support Process

The Blueprint for Reliable Website Maintenance

At FunkPd, our 8P process ensures every update and bug fix is executed with precision and efficiency.

From initial consultation to final delivery, we follow a meticulous process designed to keep your website in peak condition.

Ready to dive deep into our process? Download our detailed PDF guide and discover how we maintain website excellence.

Study Our Support Process PDF

🔍 Initial Consultation

  • Probe: Understand the issue and requirements
  • Prototype: Plan the approach for fixes

📊 Diagnostics & Backup

  • Present: Perform diagnostics and initial backup
  • Produce: Prepare the site for updates

🚀 Implementation & Testing

  • Publish: Implement updates and fixes
  • Promote: Test thoroughly to ensure functionality

✨ Final Delivery & Support

  • Polish: Finalize and deploy updates
  • Perfect: Provide ongoing support and maintenance
A pendant lamp within a neo-noir comic book graffiti scene from (post) Website Terms Glossary.

01. Quick Fix Package

Fast WordPress help for small tasks. We fix minor issues quickly to keep your site running smoothly.

  • Ideal For: Small businesses and blogs needing quick fixes.
  • Use Case: Update plugins, change content, basic upkeep.
  • Scope of Service: Simple, one-time jobs.

Get expert help for small WordPress tasks without a big time commitment.

Get Started
widescreen graffiti artwork with a neo-noir comic book style, keeping a harmonious yet intricate design against a dark or black background. The panoramic urban scene should feature tall buildings with correct spellings of 'SEO', 'E-COMMERCE', 'RESPONSIVE DESIGN', 'ANALYTICS', infused with stylized characters and abstract designs in a balanced composition.

02. Advanced Support

Expert help for bigger WordPress projects. We handle complex tasks to improve your site.

  • Ideal For: Growing businesses needing more detailed help.
  • Use Case: Change site look, speed up performance, fix tricky issues.
  • Scope of Service: Complex tasks and ongoing improvements.

Flexible support for larger projects with time that saves for later use.

Get Started
funkpd splash

03. Critical Support

Top-level WordPress help for urgent needs. We're ready to solve big problems fast.

  • Ideal For: Big businesses and important websites needing quick action.
  • Use Case: Solve major site problems quickly.
  • Scope of Service: Urgent, high-priority issues.

Book expert time in advance to be ready for any major WordPress challenge.

Get Started

Get Started with FunkPd

Ready to elevate your brand? Our services ensure you stand out and effectively represent your brands identity.

Support Services FAQ:

Got questions about our support services? We’ve got answers.

From task coverage to billing, here’s everything you need to know about FunkPd’s support services.

Still have questions? Reach out and we’ll be happy to help.

Reach Out

🛠️ What tasks are covered and how are hours billed?

Our support services cover everything from minor plugin updates to complex security fixes, ensuring your site runs smoothly. Billing is based on the complexity of the task and actual hours worked: Basic Support ($120/hour), Advanced Support ($240/hour), and Critical Support ($420/hour).

🔍 What does the initial check involve and what do I need to provide?

We offer a free 15-minute check of your site. To do this, we need you to provide either access to your WordPress dashboard or detailed screenshots. If giving access, add user support@funkpd.com as an admin in your WordPress dashboard. WordPress will send us an invitation to set up a secure password. If sending screenshots, please include the plugins page, themes page, WP update area, and site health page. With this information, we'll review your plugins, themes, and overall site health to identify key issues that need addressing.

💻 How do you ensure no harm during updates and what if an issue arises?

We start with a full backup using UpdraftPlus, perform updates in a local environment, and conduct thorough testing before applying changes to your live site. If an update causes an issue, we can quickly restore your site from the backup and selectively update components to resolve the problem. If any bug or issue slips through our review, we will fix it for free if found within 7 days.

📋 How do you communicate progress and offer ongoing support?

We provide detailed reports on the work done, including what issues were found, how they were addressed, and any recommendations for future improvements. We offer ongoing support for any minor adjustments needed post-delivery and provide additional consultation as requested. For continuous support, visit our Maintenance Service.

🔝 How do you handle tasks that need more time than the Basic Support package allows?

If we start a task under the Basic Support package and find it requires more time or complexity, we'll let you know right away. We'll explain why the task needs more time and give you the option to upgrade to our Advanced Support package. This ensures we can complete the task properly without unexpected costs. You always have the final say on whether to proceed with the upgrade or not.

🔄 Can hours roll over and what is the response time?

Yes, unused hours from Advanced and Critical support packages roll over to future tasks, ensuring you get the most out of your investment. Response times vary by package: Basic (24-48 hours), Advanced (12-24 hours), Critical (within a few hours).

Our Client Reviews

giant Google logo as a broken water pipe, with streams of data represented by binary code (0s and 1s) gushing out like water. Representing the Google Search Algorithm Leak
Minetek

Highly skilled professionals, vast knowledge, and impeccable communication.

Nolan and his team at Funk Productions have a vast range of web dev knowledge, it's a pleasure working with such highly skilled professionals. He is our go-to web developer for any project, with the ability to troubleshoot and remedy solutions that other web agencies could not solve. Communication is impeccable, and he is always happy to jump on a last-minute call to talk through anything. Finding a good web developer is like finding a needle in a haystack, we are very thankful to be working with Nolan & his team on a long-term basis.

- Courtney Buckingham

Yoga Navan

Professional, efficient, and gives you the attention you need.

Funk Productions is great to work with. Professional and efficient. He is very responsive and timely and gives you the attention you need while developing your site. I love his attention to details and suggestions and the interest he takes in helping you make the best site... for YOU! You will be happy working with Funk Productions even after your site has been built. He offers great SEO services too!!! I loved working with you!!!

- Michelle Bradshaw

Tankah Divers

High-quality changes, communication, and professional service.

We had Funk Productions redo our weak Dive shop website Tankahdivers.com a few years ago. Not only did we love the changes, communication and professional service our website is showing up higher in searches. This creates more business for us in a large competitive business and area. I highly recommend them for all our online needs.

- Tankah Divers Tulum Mexico

Honeymoon Backpackers

Highly recommend, professional, kind, and efficient.

Highly recommend Nolan for your web design and troubleshooting. He is very professional, kind and efficient with his work. I won't be using anyone else.

- Matt Page

Loud Awards

Above and beyond, highly recommend.

Nolan has gone above and beyond to help me with both of my business websites! Highly recommend!

- Badlands Promotions Inc.

Keck Custom Tailor

Game-changer, creativity, and attention to detail.

Working with FunkPd was a game-changer. They truly understood my vision for Keck Custom Tailor and brought it to life in a way that perfectly reflects our dedication to craftsmanship and luxury. Their team's creativity and attention to detail made our website not just a platform, but a story of our brand. Thanks to them, we're not just the best tailor in Chiang Mai; we're a tailor with a story that resonates. Couldn't have asked for more!

- Jack Jase

Axel Keith Granath

Digital magician, creativity, and fantastic websites.

Nolan at FunkPD and I have had the pleasure of collaborating on web projects. He's more than a web developer; he's a digital magician. Working with him feels like embarking on an exciting journey of creativity. His websites are simply fantastic, marrying style with intuitive functionality. Nolan's commitment to staying ahead in the tech world is impressive. If you're looking for a web partner who consistently crafts outstanding digital experiences, Nolan is your guy.

- Axel Keith Granath

Phi Yber

Understandable, fun to work with, and excellent problem solving.

I have no knowledge about webdev and Nolan was able to explain everything in such an understandable way! It was easy and fun to work with him and he was excellent in solving a problem I had for ages with my website. (I hired another webdev before who couldn't solve it.) I would recommend him 100%! Thank you so much, Nolan! 🙂

- Phi Yber

Ivo Mootz

Knowledgeable and helpful.

I had a great experience with a business consultation service. The team was knowledgeable and helped me understand the steps needed to get my business started. They answered all my questions and provided detailed information on registering my company and obtaining licenses. I highly recommend this service to anyone starting their own business.

- Ivo Mootz

Diyar

High-quality website for little money.

Thanks, FunkPd. I didn't expect to get such a high-quality website for so little money. I can wholeheartedly recommend it!

- Diyar

Jin W.

Above and beyond, highly recommend.

I asked Nolan and his team to make a website for my restaurant. To my pleasant surprise, they went above and beyond what I asked for. Highly recommend his services.

- Jin W.

Cigar Emperor

Great service, fast and reliable.

Great service, fast and reliable. Highly recommended! Fair pricing too.

- Magentos Limited (Matt Nekvapil)

Bamboo Bikes

Good service.

Good service!

- Paul

Punica Granatum

Da best in the business.

Da best in the business.

- Punica Granatum

Get Started with FunkPd

Ready to elevate your brand? Our services ensure you stand out and effectively represent your brands identity.

Our Works: No Fluff, Just Results

We build badass websites that make your business stand out. From sleek designs to SEO mastery, we’ve got you covered.

FunkPd's mobile friendly webdesign for How2Socials

How2Socials

A social media marketing firm needing a site that blends professional management with personal growth, with custom Astra theme functionalities.

FunkPd's mobile friendly webdesign for Actiwork

Actiwork

Industrial workspace provider, redesigned on WordPress/Elementor for better SEO and user-friendliness, with comprehensive team training.

FunkPd's mobile friendly webdesign for Fanquip

Fanquip

Industrial ventilation company needing improved site performance and SEO, transitioned to a flexible, user-friendly Elementor-based site.

FunkPd's mobile friendly webdesign for Minetek

Minetek

Industrial solutions provider, streamlined and SEO-optimized website redesign focused on performance and user engagement enhancements.

Keck Custom Tailor in Chiang Mai, mobile homepage

Keck Custom Tailor

Tailoring service with a site reflecting bespoke quality, blending standard templates with custom design elements for luxury appeal.

420x__DeadRinger

DeadRinger

Heavy metal band, with a site for music and merchandise integration, enhanced by custom design and e-commerce capabilities.

420x__TankahDivers

Tankah Divers

Diving school in Tulum showcasing services and booking options on a user-friendly site, emphasizing safety and marine conservation.

420x__PascaleLandriault

Pascale Landriault

Multilingual site for a life coach, integrating an advanced email system and showcasing services with an engaging user experience.

420x__AayushFilms

Aayush Films

Video production company’s one-page site highlighting their portfolio with a clean design and simple navigation.

Mobile imprint labeled "2023-Mobile-420x__Imprint" for (works) Imprint.

Imprint

Partnership with Imprint for web development, combining aesthetic design and technical programming for a cohesive client service.

cigaremperor's website

Cigar Emperor

Premium cigar retailer, revamped for enhanced user-friendliness, speed, and SEO, ensuring better online visibility.

fullmoon's website

Full Moon Esthetics

Spa’s website designed with accessibility features and a holistic care focus, supporting an older clientele with a user-friendly interface.

HoneymoonBackpackers

Honeymoon Backpackers

Travel site designed to showcase vacation options through engaging photography and user-friendly layout.

Loud awards website

Loud Awards

Promotional site for local artists in Manitoba, designed to showcase talent and facilitate community engagement and recognition.

420x__KeenAndKind

The Keen and the Kind

Band's website with a dark, artistic theme, integrating videos and album covers for a dynamic user experience.

420x__ProudToBeACoastie

Proud to be a Coastie

Community-centric site with a calming, earthy design that supports content engagement and easy navigation.

420x__ClearSkinSolutions

Clear Skin Solutions

Beauty shop’s website with a calming design, highlighting products with a simple and effective layout for enhanced user engagement.

420x__CoastAndCountryPlumbing

Coast & Country Plumbing

Plumbing service’s site overhaul for better user engagement, SEO, and content management, with a focus on local service promotion.

420x__DMGCleaningServices

DMG Cleaning Services

Service-focused, professional website designed for easy client interaction and efficient content presentation.

420x__THTreeSurgery

Th Tree Surgery

Fast-loading site for a tree surgery service, with a professional design that emphasizes the company’s reliability and expertise.

420x__BambooBikesChiangMai

Bamboo Bikes

Bike rental service in Chiang Mai with a fast, user-friendly website designed to enhance customer experience and service accessibility.

420x__RangdaFilms

Rangda Films

Videographer’s site with a visually striking design that reflects artistic style and enhances market presence.

420x__TheFloatSanctuary

The Float Sanctuary

Float therapy company’s site designed for optimal user experience, focusing on service presentation and ease of booking.

420x__YogaNavan

Yoga Navan

Yoga school’s site designed for visual appeal and user engagement, highlighting the tranquility and beauty of Tulum, Mexico.

Contact FunkPd to get started!

We’re all about getting your site up without the runaround. We need a few quick details to tailor your website to what really matters for your business. No upsells, no surprises—just a solid digital foundation for your trade.

Short on time? Just hit us with your number here and we'll call you back asap. Leave your area code and we'll try to call at a reasonable hour.

We value your privacy and never sell your data.